Refund policy
Refund Policy for GiftBelarus.com
At GiftBelarus.com, customer satisfaction is our priority. If you are not completely satisfied with your purchase, you may request a refund under the following conditions:
- Eligibility: Refunds are available for items returned within 14 days of delivery in their original condition.
- Non-Refundable Items: Perishable goods, personalized items, and opened products are non-refundable. According to the laws of Belarus, flowers cannot be exchanged or returned.
- Process: To initiate a refund, contact our customer service team with your order details.
- Refund Method: Refunds are issued to the original payment method within 7-10 business days after approval.
For further assistance, please reach out to our customer support.